MH
Stage 4 · Decision Rights Studio
Who decides what — and how it escalates.
Each material decision has one accountable owner, named consultees, a defined escalation, and an audit trail of rationale.
Clear decisions
42
Ambiguous
6
In review
3
Decision register
RACI + Escalation| Decision | Responsible | Accountable | Consulted | Informed | Escalation | Status |
|---|---|---|---|---|---|---|
| Approve quarterly OKRs | Domain Lead | VP Product | Finance, Eng Leads | All ICs | CPO | Clear |
| Limit breach > $50M | Risk Officer | — | Trading Desk | CRO | Risk Committee | Ambiguous |
| Hire senior engineer (L6+) | Hiring Manager | Director | Bar Raiser | HRBP | VP Eng | Clear |
| Production incident severity downgrade | Incident Commander | On-call Director | SRE Lead | Status page | VP SRE | Clear |
| Cross-team API contract change | Producing team | Platform Architect | Consumer teams | Architecture Council | CTO | In review |
| Customer escalation refund > $25K | Account Director | — | Finance | CSM | CCO | Ambiguous |